Personalized Suggestions
Personalized recommendations like Genre and Author suggesion.
Format Availability
Whether books come in audio, Kindle, or print versions.
Bestseller/Trend Updates
Inquiries about what's popular or newly released.
Series Order
Customers often ask which book to read first in a series.
How ELX Chatbot Helps Book Retailers Stay Ahead
ELX Chatbot acts as a personalized book assistant, making it easier for customers to discover and purchase books. It enhances the shopping experience by:
Recommending Books Based On Genre Preferences
Asking customers about their favorite categories and suggesting top picks.
Highlighting Different Formats
Letting shoppers know whether a book is available in hardcover, paperback, audiobook, or e-book.
Promoting Bestsellers and New Arrivals
Keeping customers updated with the latest releases and trending books.
Helping With Series Tracking
Informing customers if a book is part of a series and suggesting the correct reading order.
Get Started with ELX Chatbot On Your eCommerce Platform
ELX Chatbot works with all eCommerce platforms. You can install it on any store using simple setup steps. For faster onboarding and compatibility, we also offer official apps for select platforms.
Shopify Integration
Install ELX Chatbot directly from the Shopify App Store and start answering customer questions, tracking orders, and recommending products instantly.
BigCommerce Integration
Connect ELX Chatbot to your BigCommerce store in minutes and deliver fast, accurate customer support with AI-powered automation.
Adobe Commerce Integration
Install ELX Chatbot on Adobe Commerce using a simple manual setup. Connect your store data and start automating customer support.
Reduced Return Rates
Higher Conversion Rates
24/7 Automated Assistance
