Higher Conversion. Faster Response Time.
Everything you need to support customers and sell more automatically.
Smart Live Chat
Answer customer questions instantly on your storefront, 24/7.
Smart Product Understanding
ELX Chatbot understands your products, variants, and availability.
Instant Customer Answers
Respond to FAQs, order queries, and product questions in real-time.
Multilingual Support
Support global customers with automatic language detection.
Seamless Human Handoff
Switch to human support agents without breaking the conversation.
Performance Insights
Track conversations, resolution rates, and customer engagement.
Get ELX Chatbot Live on Your
Shopify Store in Minutes
Get AI support assistant live on your store in just a few simple steps, no technical setup required.
1. Set Up Your AI Assistant
Create your ELX Chatbot from the dashboard and customize how it responds. Manage everything from one simple, centralized control panel.
2. Connect Store in One Click
Install the ELX Chatbot app from the Shopify App Store in one click. Your products, orders, and store data sync automatically.
3. Start Answering Customers
ELX Chatbot instantly starts answering questions and tracking orders. Recommend products accurately and respond in real time.
Seamless Shopify Integration
Unlike generic chatbots, it directly connects with your Shopify store’s data, making setup quick and efficient
Seamless Integration
Connect with your favorite eCommerce platforms, CRMs, and marketing tools
Automatic Product Sync
The chatbot pulls your product catalogue, making recommendations easy.
Multi-Language Support
Serve international customers with instant language detection & translation.
Real-Time Order Tracking
Customers can ask, “Where is my order?” and receive instant order updates.
Built-In FAQ Automation
ELX Chatbot reads your FAQ page & auto provides accurate responses.
Real Results For Shopify Merchants
Resolve Customer Queries
Increase In Conversion Rates
Increase Order Value
AI Chatbot for Shopify Stores
ELX Chatbot is a dedicated AI chatbot for Shopify that connects directly to your store, understands your products, and supports customers instantly. It helps shoppers discover products, answers common questions automatically, and provides real-time order updates without human intervention. Explore all available capabilities on our features page.
Increase Conversions with Intelligent Product Recommendations
The chatbot understands customer intent and suggests products based on needs, budget, and preferences. Shoppers receive instant guidance instead of leaving your site to search elsewhere.
Reduce Support Tickets with Automated Responses
Many customer questions are repetitive. ELX Chatbot automatically answers questions about delivery times, shipping options, return policies, refund procedures, product availability, and store policies.
The chatbot learns from your existing FAQ pages and provides accurate responses automatically. Learn more about common customer scenarios in our FAQs section.
Real-Time Order Tracking for Shopify Stores
ELX Chatbot connects directly to Shopify order data and provides real-time updates including order status, delivery progress, tracking information, and estimated delivery dates.
Customers receive instant answers without contacting your support team.
Built for Shopify Ecommerce Brands
ELX Chatbot is designed specifically for ecommerce and Shopify stores, helping merchants increase conversions, reduce customer support costs, improve customer experience, and scale support without hiring additional staff.
Seamless Shopify Integration
ELX Chatbot is built specifically for Shopify and integrates in minutes.
Install directly from the Shopify App Store with no coding required. The chatbot automatically syncs products, orders, FAQ content, and store information to ensure accurate responses at all times.
Multilingual Support for Global Shopify Stores
ELX Chatbot supports customers in over 80 languages automatically. The chatbot detects the visitor's language and responds accordingly, allowing Shopify merchants to support international customers without hiring multilingual teams.
This is especially valuable for brands selling across global markets. See how it supports apparel brands on our fashion and apparel page.
Human Handoff When Needed
ELX Chatbot allows your support team to take over conversations instantly when required. The full conversation history is preserved, ensuring smooth communication and a seamless customer experience.
Want to see how it works for your store? Book a demo.
Analytics and Performance Insights
Track how ELX Chatbot improves your Shopify store performance with detailed analytics.
Measure customer conversations, questions answered automatically, product recommendations made, order queries handled, and human handoff requests to optimise your support and sales strategy. For plan details and capabilities, visit pricing.